

The inclusion of explainable AI techniques by design in the AI/ML models offers significant benefits to those involved:

For example in 2019 Apple co-founder Steve Wozniak accused Apple Card of gender discrimination through its algorithm, denouncing the fact that the card gave him a credit limit ten times higher than his wife's, despite the fact that the couple shared all their assets.Īrtificial Intelligence provides great benefits for organisations, boosting their efficiency and enabling new ways of working. In fact, several notorious cases have occurred in the industry recently. This situation is unfortunately already being played out in real life. However, the bank manager tells you that unfortunately it is the result dictated by the bank’s new Artificial Intelligence algorithm, and s/he cannot explain to you the reason for the rejection. You have been a good customer of the bank for the last fifteen years and therefore you don’t understand the decision and you ask for an explanation. Imagine that you go to your usual bank to request a loan to carry out works in your home, and after a quick analysis on his/her computer, the bank manager informs you that it cannot be approved. Mobile Competence Centre & Innovation, and Minh Le, Head of Connected Vehicle & Emerging IoT Offerings

Contributors: Jose Maria Lopez, Head of Bus.
